Platform Stability Issues
Incident Report for Delinea
Resolved
We’re pleased to inform you that the incident has been resolved. All services are now operating normally.

We apologize for any inconvenience this incident may have caused, and we appreciate your understanding and support.

For any questions or concerns, please reach out to our support team at https://support.delinea.com.
Posted Apr 25, 2024 - 18:47 EDT
Monitoring
A fix has been implemented and we are monitoring the results.

We apologize for any inconvenience this may cause and appreciate your patience.

For any questions or concerns, please reach out to our support team at https://support.delinea.com.
Posted Apr 25, 2024 - 14:01 EDT
Investigating
We wanted to provide you with an update on the incident affecting the service(s) listed below.

Our team has been working diligently to address the issue, and we have made significant progress.

During the investigation, it appears that the issue is mainly confined to the US region.

We appreciate your continued patience and support as we work to fully restore normal service.

For any questions or concerns, please reach out to our support team at https://support.delinea.com.
Posted Apr 25, 2024 - 13:50 EDT
Identified
We are currently experiencing service disruptions with the Delinea Platform.

Users might encounter error banners upon logging into the platform, displaying a similar error: "Http failure response 401." A browser refresh may address this issue temporarily.

We’re reaching out to inform you about an ongoing incident affecting the service(s) listed below.
Our team is working to identify the root cause and implement a solution.

We apologize for any inconvenience this may cause and appreciate your patience as we work to restore normal service.

For any questions or concerns, please reach out to our support team at https://support.delinea.com.
Posted Apr 25, 2024 - 13:23 EDT
This incident affected: UK (Platform), US (Platform), EU (Platform), SEA (Platform), AU (Platform), and CA (Platform).