Centrify System Status

Centrify agrees to use its commercially reasonable efforts to make the Cloud Service generally available 99.9% of the time.
Current Status
Normal Operations
Degraded Operations
Partial Outage
Outage
Maintenance
% Centrify Platform Availability*

* Platform availability may not reflect customer availability.

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 01:30 PDT
Update - 21.6 HF1 will address the following two issues (also listed in the Centrify 21.6 Release Notes - https://centrify.force.com/support/Article/Centrify-21-6-Release-Notes):

- Resolved an issue where performing step up authentication challenges with a user that had MFA redirect enabled would cause the challenge to fall into an infinite challenge loop (355167).

- Fixed an issue where setting a redirected user and then changing to another user would occasionally revert to the original user.

Some behavioral changes for MFA Redirection were made in the 21.6 release. Please see https://docs.centrify.com/Content/CoreServices/Authenticate/MFARedirection.htm for documentation on the MFA Redirection feature.

Thank you for your patience while we worked to address these issues. If you have any questions, please open a case at https://support.centrify.com or call our support line at +1 669-444-5200.
Update - Correction on the date, Saturday September 18, 2021 from 1:30 AM PT to 11:00 AM Pacific Time.
Scheduled - Centrify will perform maintenance on Saturday September 18, 2021 from 1:30 AM PT to 11:00 AM Pacific Time to update to the 21.6 HF1 release. Customers may experience some service degradation during this scheduled maintenance window. Open RDP or SSH sessions may also be reset. Please see the release notes for additional information: https://centrify.force.com/support/Article/Centrify-21-6-Release-Notes.

Thank you for your patience while this maintenance is performed. If you have any questions or experience any issues, please open a case at https://support.centrify.com or call our support line at +1 669-444-5200.
Zero Trust Privilege Services Under Maintenance
90 days ago
100.0 % uptime
Today
pod7 Under Maintenance
pod8 Operational
fedpod0 Operational
cloud Under Maintenance
pod10 ? Under Maintenance
apac Under Maintenance
emea Under Maintenance
pod15 ? Under Maintenance
pod20 Under Maintenance
90 days ago
100.0 % uptime
Today
pod22 Under Maintenance
90 days ago
100.0 % uptime
Today
pod25 Under Maintenance
90 days ago
100.0 % uptime
Today
pod27 Under Maintenance
90 days ago
100.0 % uptime
Today
pod29 Under Maintenance
90 days ago
100.0 % uptime
Today
pod31 Under Maintenance
90 days ago
100.0 % uptime
Today
pod32 Under Maintenance
90 days ago
100.0 % uptime
Today
pod33 ? Under Maintenance
90 days ago
100.0 % uptime
Today
pod34 ? Under Maintenance
90 days ago
100.0 % uptime
Today
pod35 Under Maintenance
90 days ago
100.0 % uptime
Today
pod44 Under Maintenance
90 days ago
100.0 % uptime
Today
pod51 Under Maintenance
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Sep 18, 2021

Unresolved incident: 21.6 Centrify System Maintenance Update.

Sep 17, 2021

No incidents reported.

Sep 16, 2021
Completed - The scheduled maintenance has been completed.
Sep 16, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 17:00 PDT
Scheduled - Centrify will perform maintenance on Thursday September 16, 2021 from 5:00 PM PT to 11:00 PM PT to update to the 21.6 HF1 release. Customers may experience some service degradation during this scheduled maintenance window. Open RDP or SSH sessions may also be reset. Please see the release notes for additional information: https://centrify.force.com/support/Article/Centrify-21-6-Release-Notes.

Thank you for your patience while this maintenance is performed. If you have any questions or experience any issues, please open a case at https://support.centrify.com or call our support line at +1 669-444-5200.
Sep 16, 15:47 PDT
Completed - The scheduled maintenance has been completed.
Sep 16, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 17:00 PDT
Scheduled - Centrify will perform maintenance on Thursday September 16, 2021 from 5:00 PM PT to 11:00 PM PT to update to the 21.6 HF1 release. Customers may experience some service degradation during this scheduled maintenance window. Open RDP or SSH sessions may also be reset. Please see the release notes for additional information: https://centrify.force.com/support/Article/Centrify-21-6-Release-Notes.

Thank you for your patience while this maintenance is performed. If you have any questions or experience any issues, please open a case at https://support.centrify.com or call our support line at +1 669-444-5200.
Sep 16, 12:10 PDT
Sep 15, 2021
Completed - The scheduled maintenance has been completed.
Sep 15, 04:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 22:00 PDT
Scheduled - The Sprint network in US is conducting a planned maintenance from 14 September 2021 at 22:00 PDT until 15 September 2021 at 04:00 PDT. There could be intermittent delays delivering SMS to and from Sprint US handsets. Should there be delays, this would impact the reliability of using SMS for MFA with Sprint handsets during the maintenance window,

Thank you for your patience during this maintenance. For any issues, please contact Centrify Support at https://www.centrify.com/support.
Sep 10, 13:16 PDT
Sep 14, 2021
Sep 13, 2021

No incidents reported.

Sep 12, 2021

No incidents reported.

Sep 11, 2021
Completed - The scheduled maintenance has been completed.
Sep 11, 11:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 01:31 PDT
Update - The 21.6 Centrify browser extension for Microsoft Edge has been released. Users who update to this version prior to the 21.6 cloud release on Saturday may see a browser notification to update the browser extension. This can be ignored. The notification will disappear after the cloud is updated to 21.6.
Sep 8, 12:48 PDT
Scheduled - Centrify will perform scheduled maintenance on Saturday September 11th from 1:30 am to 11:00 am PDT to upgrade Centrify Cloud to 21.6. Customers will not experience any service disruptions to portal access during this scheduled maintenance window, but open RDP or SSH sessions may be reset. For up-to-date information on Centrify Cloud release features please see: https://centrify.force.com/support/Article/Centrify-21-6-Release-Notes.

Thank you for your patience while this maintenance is performed. If you have any questions or experience any issues, please open a case at https://support.centrify.com or call our support line at +1 669-444-5200.
Aug 31, 06:58 PDT
Sep 10, 2021

No incidents reported.

Sep 9, 2021

No incidents reported.

Sep 8, 2021

No incidents reported.

Sep 7, 2021

No incidents reported.

Sep 6, 2021

No incidents reported.

Sep 5, 2021

No incidents reported.

Sep 4, 2021

No incidents reported.