Centrify System Status

Centrify agrees to use its commercially reasonable efforts to make the Cloud Service generally available 99.9% of the time.
Current Status
Normal Operations
Degraded Operations
Partial Outage
Outage
Maintenance
% Centrify Platform Availability*

* Platform availability may not reflect customer availability.

All Systems Operational
Uptime over the past 90 days. View historical uptime.
Zero Trust Privilege Services Operational
90 days ago
99.97 % uptime
Today
pod4 Operational
pod7 Operational
pod8 Operational
fedpod0 Operational
cloud Operational
pod10 ? Operational
apac Operational
emea Operational
pod15 ? Operational
pod20 Operational
90 days ago
99.89 % uptime
Today
pod22 Operational
90 days ago
99.89 % uptime
Today
pod25 Operational
90 days ago
100.0 % uptime
Today
pod27 Operational
90 days ago
100.0 % uptime
Today
pod29 Operational
90 days ago
100.0 % uptime
Today
pod31 Operational
90 days ago
100.0 % uptime
Today
pod32 Operational
90 days ago
100.0 % uptime
Today
pod33 ? Operational
90 days ago
100.0 % uptime
Today
pod34 ? Operational
90 days ago
100.0 % uptime
Today
pod35 Operational
90 days ago
100.0 % uptime
Today
pod44 Operational
90 days ago
100.0 % uptime
Today
pod50 Operational
90 days ago
99.63 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Apr 12, 2021

No incidents reported today.

Apr 11, 2021

No incidents reported.

Apr 10, 2021
21.2 Centrify System Maintenance Update
Completed - The scheduled maintenance has been completed.
Apr 10, 11:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 01:30 PDT
Scheduled - Centrify will perform maintenance for 21.2 on Saturday, April 10, 2021 from1:30 AM PT until 11:00 AM PT to update to the 21.2 HF1 release. Customers will not experience any service disruptions to portal access during this scheduled maintenance window, but open RDP or SSH sessions may be reset. Please see the release notes for additional information: https://centrify.force.com/support/Article/Centrify-21-2-Release-Notes.

Thank you for your patience while this maintenance is performed. If you have any questions or experience any issues, please open a case at https://support.centrify.com or call our support line at +1 669-444-5200.
Apr 7, 16:11 PDT
Centrify Cloud Service Maintenance - Pod 27
Completed - The scheduled maintenance has been completed.
Apr 10, 02:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 01:30 PDT
Scheduled - Centrify will upscale the backend of pod 27 April 10, 2021 at 1:30 am PT. The maintenance is anticipated to take 60 minutes. There is a possibility of a brief service interruption during this maintenance window. Open RDP or SSH sessions may also be dropped.

Thank you for your patience while this maintenance is performed. If you have any questions or experience any issues, please open a case at https://support.centrify.com or call our support line at +1 669-444-5200.
Apr 8, 15:31 PDT
Centrify Cloud Service Maintenance - Pod 35
Completed - The scheduled maintenance has been completed.
Apr 10, 02:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 01:30 PDT
Scheduled - Centrify will upscale the backend of pod 35 April 10, 2021 at 1:30 am PT. The maintenance is anticipated to take 60 minutes. There is a possibility of a brief service interruption during this maintenance window. Open RDP or SSH sessions may also be dropped.

Thank you for your patience while this maintenance is performed. If you have any questions or experience any issues, please open a case at https://support.centrify.com or call our support line at +1 669-444-5200.
Apr 6, 10:48 PDT
Apr 9, 2021

No incidents reported.

Apr 8, 2021

No incidents reported.

Apr 7, 2021

No incidents reported.

Apr 6, 2021

No incidents reported.

Apr 5, 2021

No incidents reported.

Apr 4, 2021

No incidents reported.

Apr 3, 2021

No incidents reported.

Apr 2, 2021

No incidents reported.

Apr 1, 2021
Centrify Cloud Service Advisory - Service Outage - Azure related
Resolved - Azure has confirmed that the underlying DNS outage has been mitigated. All services should be fully operational now.
Apr 1, 17:29 PDT
Monitoring - Microsoft rerouted traffic to their resilient DNS capabilities and are seeing improvement in service availability. We are continuing to see availability improvements, so some customers may begin seeing services recover. We continue to monitor the situation and will update as we have more details from azure.
Apr 1, 16:45 PDT
Update - We are continuing to investigate this issue.
Apr 1, 15:19 PDT
Investigating - Our cloud provider Microsoft Azure is investigating reports of failures accessing multiple services across all of Azure. Centrify customers may experience issues with accessing the Centrify Cloud services and portal. We are monitoring the situation and will update as we have more details from Azure.
Apr 1, 15:17 PDT
Mar 31, 2021
Centrify System Maintenance - Pod 50
Completed - The scheduled maintenance has been completed.
Mar 31, 15:00 PDT
Update - This maintenance window is being extended by one hour as the patch application process is taking longer than anticipated.

Thank you for your patience while this maintenance is performed. If you have any questions or experience any issues, please open a case at https://support.centrify.com or call our support line at +1 669-444-5200.
Mar 31, 13:57 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 13:00 PDT
Scheduled - Centrify will perform scheduled maintenance on Wednesday March 31st from 1pm PDT to 2pm PDT to apply a Microsoft patch to address a memory leak in the PLV8 plugin.

Thank you for your patience while this maintenance is performed. If you have any questions or experience any issues, please open a case at https://support.centrify.com or call our support line at +1 669-444-5200.
Mar 30, 16:34 PDT
Mar 30, 2021

No incidents reported.

Mar 29, 2021
Centrify Cloud Service Advisory - Possible Delivery Issues with SMS MFA
Resolved - Our provider for SMS has communicated to us that this issue is now resolved.
Mar 29, 11:08 PDT
Investigating - Our provider for SMS delivery is reporting issues with SMS that started at 9:08AM PST. Customers may experience delivery issues with SMS MFA. Our provider continues to investigate this issue. We will provide updates here as we get them.

Thank you for your patience as we work to resolve this. For any questions or issues, please contact Centrify Support at https://www.centrify.com/support.
Mar 29, 09:33 PDT
Centrify Cloud Service Advisory - POD32 Mobile Registration Issue
Resolved - This incident has been resolved.
Mar 29, 09:30 PDT
Investigating - Centrify customers with tenants on pod 32 may experience issues registering mobile clients to their tenant. The issue is manifested by receiving an invalid SSL certificate error on a mobile app. As a workaround, customers can turn off the Enable Cert Pinning option under the Server Authentication section in the mobile app's settings. Centrify engineering is currently investigating this issue.
Mar 24, 09:40 PDT
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