This issue has been mitigated. The workaround is no longer needed. This incident will be left in monitoring until Monday June 28th PT.
Note: This issue was limited to a small number of tenants. For any questions about this, please contact Centrify Technical Support.
Posted Jun 28, 2020 - 20:47 PDT
We recently became aware of an issue with client MFA since the Saturday 27th 20.3 cloud release. MFA will prompt for offline passcode or stop functioning. Centrify engineering is urgently working to resolve this. If you are currently experiencing such issues, for a workaround please see KB-37006: MFA offline or broken after Privileged Access Service 20.3 Release (https://centrify.force.com/support/Article?id=ka01E000000To9x - support portal login required). Please contact Centrify Technical Support for any assistance or additional questions.