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Centrify agrees to use its commercially reasonable efforts to make the Cloud Service generally available 99.9% of the time.
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Centrify Cloud Service Advisory - Possible Delivery Issues with SMS MFA
Incident Report for Centrify Cloud Service
Resolved
Our provider for SMS delivery has reported that SMS delivery delays are no being experienced as of 7:55 pm PST. This incident has been resolved.
Posted Jan 14, 2022 - 21:56 PST
Update
Our provider for SMS reports that they see a recovery for SMS, but are still seeing delivery delays. We will post additional updates as we receive them. Thank you for your patience as we work to resolve this.
Posted Jan 14, 2022 - 15:05 PST
Investigating
Our provider for SMS delivery is reporting possible issues with SMS. Customers may experience delivery issues with SMS MFA. Our provider continues to investigate this issue. We will provide updates here as we get them.

Thank you for your patience as we work to resolve this. For any questions or issues, please contact Centrify Support at https://www.centrify.com/support.
Posted Jan 14, 2022 - 09:22 PST
This incident affected: Zero Trust Privilege Services (apac, cloud, emea, fedpod0, pod7, pod8, pod10, pod15, pod20, pod22, pod25, pod27, pod29, pod31, pod32, pod33, pod34, pod35, pod36, pod40, pod44, pod51).