Centrify System Status

Centrify agrees to use its commercially reasonable efforts to make the Cloud Service generally available 99.9% of the time.
Current Status
Normal Operations
Degraded Operations
Partial Outage
Outage
Maintenance
% Centrify Platform Availability*

* Platform availability may not reflect customer availability.

Centrify Cloud Service Advisory - POD 35 Service Degradation
Incident Report for Centrify Cloud Service
Resolved
This incident has been resolved by the hot fix.
Posted Dec 30, 2020 - 09:58 PST
Monitoring
20.7 HF1 has been deployed. Improvements are being seen. Engineering continues to monitor. For information on the hot fix, see the 20.7 release notes here: https://centrify.force.com/support/Article/Centrify-20-7-Release-Notes.
Posted Dec 29, 2020 - 16:03 PST
Update
The hot fix is currently being deployed.
Posted Dec 29, 2020 - 14:09 PST
Identified
We have identified the issue and are planning to update the service with a hot fix.
Posted Dec 29, 2020 - 12:55 PST
Investigating
Changing the status back to investigating as performance issues persist after earlier mitigation steps were taken. The engineering team continues to investigate this issue.
Posted Dec 29, 2020 - 11:50 PST
Monitoring
Starting at 8:45 am PST Centrify customers with tenants on pod 35 may experience degraded performance. Our engineers have already taken steps to mitigate the issue. They are currently monitoring the pod's performance.

Thank you for your patience as we work to resolve this. For any questions or issues, please contact Centrify Support at https://www.centrify.com/support.
Posted Dec 29, 2020 - 09:51 PST
This incident affected: Zero Trust Privilege Services (pod35).