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Secret Server Cloud Operational Operational Operational Operational Operational Operational Operational
Privileged Access Service / Cloud Suite Operational Operational Operational Operational Operational Operational Operational
Privilege Manager Cloud Operational Operational Operational Operational Operational
Privileged Behavior Analytics Operational Operational Operational Operational
Account Lifecycle Manager Operational Operational Operational Operational
DevOps Secrets Vault Operational Operational Operational Operational
Fastpath Assure Operational Operational Operational
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Delinea Cloud Suite 25.1 Maintenance May 31, 2025 04:00-13:30 EDT

Delinea will be upgrading Cloud Suite pod 31 to release 25.1 on Saturday, May 31st from 4:00 am to 1:30 pm EDT. Downtime can be expected since this is a full upgrade.

Please note, this is only for pod 31. All other pods have already been upgraded to 25.1.

Thank you for your patience while this maintenance is performed. If you have any questions or experience any issues, please open a case at https://support.delinea.com or call our support line at +1 202-991-0540.
Posted on May 27, 2025 - 12:10 EDT

Delinea Cloud Suite 25.1 Maintenance Jun 21, 2025 16:30 - Jun 22, 2025 02:00 EDT

Update - Delinea is rescheduling this maintenance where we will be installing security patches on all Cloud Suite pods on Saturday, June 21st from 4:30 am to 2:00 pm EDT. There may be some minor service disruptions during this time and all SSH and RDP connections will be reset.
Thank you for your patience while this maintenance is performed. If you have any questions or experience any issues, please open a case at https://support.delinea.com or call our support line at +1 202-991-0540.
May 23, 2025 - 14:03 EDT
Scheduled - Delinea is rescheduling this maintenance where we will be installing security patches on all Cloud Suite pods on Saturday, June 21st from 4:30 am to 2:00 pm EDT. There may be some minor service disruptions during this time and all SSH and RDP connections will be reset.
Thank you for your patience while this maintenance is performed. If you have any questions or experience any issues, please open a case at https://support.delinea.com or call our support line at +1 202-991-0540.
Jun 21, 2025 - 16:34 EDT
May 27, 2025

No incidents reported today.

May 26, 2025

No incidents reported.

May 25, 2025
Cloud Suite Pod31 Service Outage
Resolved - We’re pleased to inform you that the incident affecting the service(s) listed below has been resolved.
Our team has implemented a fix, and all systems are now operating normally.

We apologize for any inconvenience this incident may have caused, and we appreciate your understanding and support.

For any questions or concerns, please reach out to our support team at https://support.delinea.com.
May 25, 04:59 EDT
Identified - We wanted to provide you with an update on the incident affecting the service(s) listed below.

Our team has been working diligently to address the issue, and we have identified the issue and are implementing a fix.
We appreciate your continued patience and support as we work to fully restore normal service.

For any questions or concerns, please reach out to our support team at https://support.delinea.com.
May 25, 04:40 EDT
Investigating - We are currently experiencing a service disruption on pod31.

We’re reaching out to inform you about an ongoing incident.
Our team is working to identify the root cause and implement a solution.

We apologize for any inconvenience this may cause and appreciate your patience as we work to restore normal service.

For any questions or concerns, please reach out to our support team at https://support.delinea.com.
May 25, 04:13 EDT
May 24, 2025

No incidents reported.

May 23, 2025

No incidents reported.

May 22, 2025

No incidents reported.

May 21, 2025

No incidents reported.

May 20, 2025
Privileged Access Service / Cloud Suite - Pod34 Intermittent Issue
Resolved - This incident has been resolved.
May 20, 15:23 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 20, 11:29 EDT
Investigating - We are currently experiencing a service disruption affecting Privileged Access Service tenants hosted on Pod34. Customers may encounter the following error when attempting to access the service:

"Query has failed: Storage layer exception occurred"

Our engineering team is actively investigating the issue and working to implement a fix. We apologize for the inconvenience and appreciate your patience as we work to restore normal service.

If you have any questions or concerns, please contact our support team at https://support.delinea.com
May 20, 10:32 EDT
May 19, 2025

No incidents reported.

May 18, 2025

No incidents reported.

May 17, 2025

No incidents reported.

May 16, 2025

No incidents reported.

May 15, 2025
Secret Server Cloud Patch - All Regions
Completed - The scheduled maintenance has been completed.
May 15, 20:12 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 15:12 EDT
Scheduled - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 15:11 EDT
May 14, 2025
Secret Server Cloud & Platform - US region Service Disruption
Resolved - This incident has been resolved.
May 14, 13:49 EDT
Monitoring - A fix has been implemented by our network partner and we are closely monitoring the results. Thank you for your patience.
May 14, 13:08 EDT
Identified - We identified that the connectivity issue is due to a failure of one our upstream Point of Presence (POP) location with our network partner. We are working with them to restore connectivity.
May 14, 13:07 EDT
Update - We are currently facing connectivity issues that are impacting Platform and Secret Server Cloud tenants located in the US region. However, users may still be able to log in directly.
May 14, 13:03 EDT
Update - We are continuing to investigate this issue.
May 14, 12:55 EDT
Update - We are continuing to investigate this issue.
May 14, 12:50 EDT
Investigating - We are currently experiencing a service disruption with Secret Server Cloud in the US region. We apologize for any inconvenience this may cause and appreciate your patience as we work to restore normal service.
May 14, 12:37 EDT
May 13, 2025
Platform: Global - DUO MFA Authentication Failures
Postmortem - Read details
May 19, 17:22 EDT
Resolved - This incident has been resolved.
May 13, 19:07 EDT
Monitoring - A fix has been implemented, and we are actively monitoring to confirm the issue is fully resolved.

To clarify, this incident affected only customers who configured DUO as an MFA provider directly within the Delinea Platform. Customers using DUO MFA through external identity providers—such as Entra ID or Okta—were not impacted.
May 13, 18:50 EDT
Identified - The issue has been identified and a fix is being implemented.
May 13, 18:02 EDT
Investigating - We have identified an issue causing DUO MFA to fail within the Delinea Platform. As a result, users who rely on DUO for multi-factor authentication are currently unable to log in using this method. Affected users may encounter the following error:
"Please try again later and check that you answer your authentication challenges correctly. Otherwise contact your System Administrator."

Our engineering team is actively working to resolve the issue and restore full functionality as quickly as possible. We will provide an update as soon as more information becomes available.
May 13, 17:56 EDT
Platform US: Timeouts or login failures
Postmortem - Read details
May 22, 12:53 EDT
Resolved - A subset of Platform customers in US region experienced issues logging into their tenant. This included timeouts or login failures with a 504 error. Customers in other regions were not affected. Access has been fully restored. If you have questions please contact our support team at https://support.delinea.com.
May 13, 08:00 EDT
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