All Systems Operational
Identity Service Operational
90 days ago
100.0 % uptime
Today
pod1   ? Operational
pod2   ? Operational
pod4   ? Operational
pod7   Operational
pod8   Operational
fedpod0   ? Operational
cloud   ? Operational
pod9   Operational
pod10   ? Operational
apac   ? Operational
emea   ? Operational
pod13   Operational
pod14   Operational
pod15   ? Operational
pod17   ? Operational
pod20   ? Operational
pod22   ? Operational
90 days ago
100.0 % uptime
Today
pod19   Operational
90 days ago
100.0 % uptime
Today
pod25   Operational
90 days ago
100.0 % uptime
Today
pod27   Operational
90 days ago
100.0 % uptime
Today
pod29   Operational
90 days ago
100.0 % uptime
Today
pod30   Operational
90 days ago
100.0 % uptime
Today
Infrastructure Services Operational
pod1   Operational
pod2   Operational
pod4   Operational
pod7   Operational
pod8   Operational
fedpod0   Operational
cloud   Operational
pod9   Operational
pod10   ? Operational
apac   Operational
emea   Operational
pod13   Operational
pod14   Operational
pod15   ? Operational
pod17   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 27, 2018

No incidents reported today.

May 26, 2018

No incidents reported.

May 25, 2018
Completed - The scheduled maintenance has been completed.
May 25, 16:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 25, 15:00 PDT
Scheduled - Centrify will perform maintenance for 18.5 on Friday, May 25th at 3pm PT for various improvements and bug fixes. Customers will not experience any service disruptions during rollout. For more information, please see 18.5 release notes: https://community.centrify.com/t5/Cloud-Highlights-Release-Notes/Centrify-18-5-Release-Notes/bc-p/32348#M97
May 25, 10:21 PDT
Resolved - Please follow the knowledge base article below to verify if your cloud connector is impacted and resolution is also included:

https://centrify.force.com/support/Article/KB-10383-Connector-getting-offline-after-auto-update

If you need any further assistance kindly contact Centrify Support team at https://support.centrify.com or support@centrify.com or 1-669-444-5200.
May 25, 07:04 PDT
Monitoring - Engineering team have rolled back the auto update cloud connector version and customer can follow the knowledge base article below to verify if your cloud connector is impacted and resolution is also included:

https://centrify.force.com/support/Article/KB-10383-Connector-getting-offline-after-auto-update

If you need any further assistance kindly contact Centrify Support team at https://support.centrify.com or support@centrify.com or 1-669-444-5200.
May 25, 06:31 PDT
Identified - The pod 1 auto-update has upgraded cloud connectors from 18.5-136 to 18.6-137 and this has lead to cloud connector disconnected from the cloud platform caused by version mismatch. Engineering team have rolled back the auto update version back to 18.5-136.
May 25, 04:44 PDT
Investigating - Centrify customers subscribed to pod 1 may experience issues with accessing both the Centrify User Portal and Cloud Manager. Our engineers are investigating the issue. We will update as soon as we have additional details.
May 25, 04:21 PDT
May 24, 2018

No incidents reported.

May 23, 2018

No incidents reported.

May 22, 2018

No incidents reported.

May 21, 2018

No incidents reported.

May 20, 2018
Resolved - Engineers have confirmed that full Service availability has been restored to POD 17. This incident is now mitigated. If you are experiencing any additional issues, please contact Centrify Support at https://support.centrify.com, support@centrify.com or 1-669-444-5200.
May 20, 21:03 PDT
Investigating - Centrify customers subscribed to pod 17 may experience issues with accessing both the Centrify User Portal and Cloud Manager. Our engineers are investigating the issue. We will update as soon as we have additional details.
May 20, 19:58 PDT
Completed - The scheduled maintenance has been completed.
May 20, 10:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 08:00 PDT
Scheduled - Centrify will perform scheduled maintenance on Sunday, May 20th to upgrade Centrify Cloud to 18.5. Customers will not experience any service disruptions during scheduled maintenance. For up-to-date information on Centrify Cloud release features, please subscribe to the Centrify Cloud Highlights and Release Notes tech blog: http://support.centrify.com/cloudrelease
May 17, 10:56 PDT
May 19, 2018
Completed - The scheduled maintenance has been completed.
May 19, 12:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 10:00 PDT
Scheduled - Pods 1, 10, 15, APAC and EMEA are scheduled for migration to TCPRelay on May 19th, 2018. You will receive another notification once the migration has been completed. If you have any questions or experience any issues, please open a case via https://support.centrify.com, or call us at 669-444-5200.
May 16, 10:43 PDT
May 18, 2018

No incidents reported.

May 17, 2018
Resolved - This incident is now mitigated. If you are experiencing any additional issues, please contact Centrify Support at https://support.centrify.com, support@centrify.com or 1-669-444-5200.
May 17, 20:44 PDT
Investigating - Centrify customers subscribed to POD 13 may experience issues with App Gateway applications. Our engineers are investigating the issue. We will update as soon as we have additional details.
May 17, 17:24 PDT
May 16, 2018

No incidents reported.

May 15, 2018

No incidents reported.

May 14, 2018

No incidents reported.

May 13, 2018

No incidents reported.