Monitoring - Our teams have implemented a config change that will temporarily remove the short URL from the default SMS message template. The template will still show the short URL in the Admin Portal but the actual link will be removed from the SMS message.

We truly appreciate your patience and would highly recommend that you leverage different methods for MFA such as email, mobile authenticator, phone or security questions as a second factor for MFA.

Please refer to https://docs.idaptive.com/Content/CoreServices/UsersRoles/SMSCustomize.htm?Highlight=how%20to%20customize%20sms%20message for further details on how to edit the SMS template.

We will continue to monitor and post updates until resolved.
Feb 14, 15:11 PST
Identified - Our service provider for messaging is currently experiencing issues with message filtration. Preliminary findings indicate the issue is related to the use of URL in the SMS message.

A potential workaround would be to edit the SMS template to only include the one-time passcode and remove the {ShortURL}. Please refer to https://docs.centrify.com/Content/CoreServices/UsersRoles/SMSCustomize.htm? for further details on how to edit the SMS template.

We will continue to monitor this situation and provide more updates when available.
Feb 13, 07:42 PST
Identity Service Operational
90 days ago
99.96 % uptime
Today
pod1 ? Operational
pod2 ? Operational
pod4 ? Operational
pod7 Operational
pod8 Operational
fedpod0 ? Operational
cloud ? Operational
pod9 Operational
pod10 ? Operational
apac ? Operational
emea ? Operational
pod13 Operational
pod14 Operational
pod15 ? Operational
pod17 ? Operational
pod20 ? Operational
pod22 ? Operational
90 days ago
100.0 % uptime
Today
pod19 Operational
90 days ago
99.78 % uptime
Today
pod25 Operational
90 days ago
100.0 % uptime
Today
pod27 Operational
90 days ago
100.0 % uptime
Today
pod29 Operational
90 days ago
100.0 % uptime
Today
pod30 Operational
90 days ago
100.0 % uptime
Today
Infrastructure Services Operational
pod1 Operational
pod2 Operational
pod4 Operational
pod7 Operational
pod8 Operational
fedpod0 Operational
cloud Operational
pod9 Operational
pod10 ? Operational
apac Operational
emea Operational
pod13 Operational
pod14 Operational
pod15 ? Operational
pod17 ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Mar 24, 2019

No incidents reported today.

Mar 23, 2019
Completed - The scheduled maintenance has been completed.
Mar 23, 10:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 08:00 PDT
Scheduled - Centrify will perform scheduled maintenance on Saturday March 23rd for various improvements and bug fixes. Customers will not experience any service disruptions during scheduled maintenance. For up-to-date information on Centrify Cloud release features, please subscribe to the Centrify Cloud Highlights and Release Notes tech blog: http://support.centrify.com/cloudrelease
Mar 22, 13:06 PDT
Mar 22, 2019

No incidents reported.

Mar 21, 2019

No incidents reported.

Mar 20, 2019

No incidents reported.

Mar 19, 2019

No incidents reported.

Mar 18, 2019

No incidents reported.

Mar 17, 2019
Completed - The scheduled maintenance has been completed.
Mar 17, 10:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 08:00 PDT
Scheduled - Centrify will perform scheduled maintenance for pod20 and pod 30 on Sunday March 17th for 19.2. Customers will not experience any service disruptions during scheduled maintenance.
Mar 16, 10:33 PDT
Mar 16, 2019

No incidents reported.

Mar 15, 2019

No incidents reported.

Mar 14, 2019

No incidents reported.

Mar 13, 2019

No incidents reported.

Mar 12, 2019

No incidents reported.

Mar 11, 2019

No incidents reported.

Mar 10, 2019

No incidents reported.